Cusack Center
Online Terms & Refund Policy
Florida Real Estate Continuing Education and Post Licensing Online Courses
To continue to course registration and log-in, please read all policies carefully and accept below |
Please print these pages for online policies & support information.
ONCE YOU HAVE PURCHASED AN ONLINE CONTINUING EDUCATION COURSE, REFUNDS WILL BE GIVEN WITHIN FIVE (5) CALENDAR DAYS OF PURCHASE. OTHERWISE, THERE ARE NO REFUNDS OR EXCHANGES.
You can take this course from any computer, anywhere as long as you always log in with the same user I.D, password and email address you provided at the time of course registration. Under no circumstances should you share an email address with another online student.
Course Content Support
If you have any questions about an online course please call our administrative staff prior to enrolling. Call 716.683.4080 during normal business hours Monday through Friday, from 8:30 AM to 5:00 PM, or email coursesupport@cusackcenter.com evenings or weekends, with the exception of government recognized holidays. This email address is for pre-registration questions or course content support only.
Technical Support
For technical issues experienced at set-up, subsequent log-in or any time while taking an online course please contact Technical Support at 1-888-213-5124 or email at retechsupport@dearborn.com
Online Course Completion Requirements
The online course is available for one year from date of purchase. No extensions can be granted. Only one registered student may take this course; you will be asked to sign an affirming affidavit at time of completion that you, exclusively, participated in this program.
For the Florida continuing education and post-licensing courses, you must complete each and every unit of the course. All quizzes, end of unit evaluations and required seat time must be satisfactorily completed or you will not receive credit for the course. For each hour that is prescribed for the course, a minimum of 50 minutes must be completed in order to meet the appropriate seat time requirements.
After you have met the seat time requirements and have signed the affidavit for the course, you will receive a Confirmation of Completion issued by The Cusack Center via USPS. You will also be reported to the Florida Real Estate Commission (FREC) as having successfully completed the online course.
If you do not meet the seat time requirements, you will receive an email indicating the amount of seat time you are deficient. This time must be completed in order for you to receive a Confirmation of Completion or to be reported to the FREC to receive course credit.
Your Online Course
At the course start-up page, please take time to orient yourself so you understand how the course navigates and clocks time. After several minutes of inactivity, your online course will time out, so try to time your breaks at the end of a unit to prevent losing your work. We recommend that you routinely check your progress as you proceed through the course. These online courses are self-contained and do not require any additional materials. If you opt to purchase a companion textbook, you can do so at the online bookstore but it is not required to complete this course.
To continue, please agree to these terms and conditions:
I Agree to the above terms and conditions
I Do Not Agree
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